Frequently Asked Questions
I haven’t received an email confirmation.
If you haven’t received an email confirmation, your reservation may not have been correctly completed, or there may be a problem with your contact information. We ask that you double-check that the email did not end up in your junk mail folder, as only reservations with an email confirmation are valid.
If you still can’t find an email, please call the restaurant directly and one of our staff members will confirm that you have a successful reservation and double-check that the contact information you provided is correct. If you do not have an email confirmation, it is likely that the reservation was not completed correctly online, which explains why no confirmation was received, and we cannot guarantee any availability without secured reservations.
What are the reservations times?
Tuesday-Thursday: 12:00 to 14:00 and 18:00 to 21:15
Friday: 12:00 to 14:00 and 17:30 to 21:15
Saturday: 12:00 to 21:15
Sunday: 12:00 to 16:00
Our bar area is open all day, and we serve food in this area throughout the day.
What do I do if my preferred time is not available? How far in advance can I book?
Andalucia Tapas & Wine Bar operates on a live booking system with all availability loaded; if the time or date you request is not available, then please select another date or time.
If you prefer to speak with a member of our team, please call 01903 502605 between 11:30 a.m. and 18:00 p.m., Tuesday through Sunday. *Please note that all calls will be recorded for training and monitoring purposes.
Please note that our reservation calendar is open two months in advance of the date. For example, if you wish to dine on the 1st of December, the reservations for that date open on the 1st of October.
Do you offer private dining?
If you’re a group of 10 up to a maximum of 20 people, we can offer our semi-private dining, and this would allow exclusive use of this area for the evening. There is no room hire cost for our semi-private dining area; however, we do operate a minimum spend, booking deposit, and group menus in this area. Please refer to our private dining page for menus and further information.
Please note that all reservations are subject to availability, and unless you receive an email confirmation, you do not have a confirmed reservation.
All private dining bookings are secured via email only.
Can I choose where I sit?
Whilst we will do our best to accommodate all table requests, these are allocated on arrival and cannot be guaranteed.
Are dogs welcome?
We are unable to allow dogs in the restaurant or bar area. However, registered assistance dogs are, of course, welcome.
If celebrating a birthday can I bring my own cake to the restaurant?
Andalucia does not permit any external food or drink due to strict allergen control. This includes celebration cakes or desserts that have not been purchased on the premises.
We would be delighted to provide a birthday candle in a dessert. Please speak to a member of staff to arrange this.
What if someone has dietary requirements?
All our menus are available on our website, but should you have any specific requirements related to an allergy or intolerance, please specify at the time of your booking and our team will assist you with the menu on the day. While we will do our very best to accommodate dietary requirements, we unfortunately cannot guarantee that our kitchen or our suppliers are 100% allergen-free.
Can I pre-pay for my booking?
We are unable to process pre-payments or bank transfers. However, we do offer gift vouchers on our website or for purchase on site.
Can I extend the table return time?
All tables must be returned at the times specified in booking confirmations. Please note that your reservation begins at your confirmed booking time, not your arrival time. Parties arriving late will be required to adhere to their agreed return times as we are unable to extend the table return time.